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                                                                            Frequently Asked Questions (FAQs)


1. What type of clothing do you offer?
We specialize in a wide range of ethnic and contemporary clothing, including:
  • Unstitched and semi-stitched fabrics
  • Ready-to-wear suits and kurtis
  • Traditional and fusion wear for casual, festive, and formal occasions
     
2. How can I choose the right fabric for my outfit?
We offer detailed descriptions of each fabric on our product pages, including information about texture, weight, and best use (casual, formal, festive). If you need personalized assistance, feel free to contact our customer service team, and we’ll be happy to help.

3. Do you offer customization or stitching services?
At the moment, we offer unstitched and semi-stitched suits, kurtis, and fabrics that you can tailor to your size and style. However, we do not provide in-house stitching services. You can take the fabric to your preferred tailor for custom fitting.

4. What sizes do your ready-made suits and kurtis come in?
Our ready-made suits and kurtis are available in standard sizes ranging from XS to XXL. Each product page includes a size guide to help you choose the right fit. If you’re unsure, please check our sizing chart for measurements or contact us for further assistance.

5. How do I care for the fabrics I purchase?
Care instructions vary based on the fabric type. You will find fabric-specific care guidelines on each product page, but general guidelines are:
  • Cotton & Linen: Machine wash in cold water, gentle cycle, or hand wash.
  • Silk & Chiffon: Dry clean only.
  • Georgette & Rayon: Hand wash in cold water, avoid wringing. For detailed care, please refer to the label inside your clothing item or the product page.
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6. What is your exchange policy?
We offer exchanges within 7 days of delivery, provided the item is unused, unworn, unwashed, and in its original condition with tags attached. For more details, please refer to our Exchange Policy section.

7. Can I return items for a refund?
We do not offer refunds. However, you can exchange eligible items within 7 days of delivery. Please contact our support team for any issues with damaged or incorrect items received.

8. How long will it take to receive my order?
Delivery times depend on your location. Typically, orders are delivered within 5-10 business days. You will receive a tracking number once your order is shipped so you can monitor its progress.

9. What payment methods do you accept?
We accept a variety of secure payment methods, including:
  • Credit and debit cards
  • UPI
  • Net banking
  • Popular mobile wallets such as Google Pay, PhonePe Our payments are processed securely through Razorpay, ensuring a safe checkout experience.
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10. Do you ship internationally?
Currently, we only ship within India. We hope to offer international shipping soon. Stay tuned for updates!

11. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this number to track your order directly on our website or through the courier’s website.

12. How can I contact customer support?
If you have any further questions or need assistance, please reach out to our customer support team:
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