Terms and Conditions
Welcome to Aqidat by Chinar. By accessing or using our website and Instagram shopping services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General Information
These terms and conditions govern your use of our website, Instagram shopping platform, and any purchases made through these channels. By using our services, you agree to these terms, as well as our privacy policy, which outlines how we collect and use your personal data.
2. Product Availability
All products displayed on our website and Instagram shop are subject to availability. We reserve the right to modify or discontinue any product without prior notice. If an item is out of stock after your order is placed, we will notify you and offer an alternative, or refund any payment made.
3. Pricing
All prices are listed in [currency] and are inclusive/exclusive of applicable taxes (depending on your local regulations). Prices are subject to change without notice.
4. Orders
By placing an order through our website or Instagram shop, you confirm that all information provided is accurate and complete. Orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at any time.
5. Payment
Payments are accepted via Debit/Credit/UPI and other modes offered by our payment gateway, and must be made in full at the time of purchase. All transactions are processed securely using encryption technologies.
6. Shipping & Delivery
We ship products to all the majorly served regions in India. Delivery times may vary depending on your location and selected shipping method. Estimated delivery times are provided as a guideline and are not guaranteed.
7. Exchange Policy
We do not accept returns or provide refunds. However, we offer exchanges under the following conditions:
Exchange period: You may request an exchange within 7 days of delivery.
Eligibility for exchange: Items must be unused, unworn, unwashed, and in their original condition with all tags attached.
Process: To initiate an exchange, please contact us at thechinarhandworks@gmail.com within 7 days of receiving your order. We will provide further instructions on how to proceed.
Non-exchangeable items: Items marked as "final sale" or "clearance" cannot be exchanged.
Shipping costs: You are responsible for the shipping costs of returning the item for exchange.
8. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of receiving the package with necessary proofs and footages. We will arrange for the correct item to be shipped or offer a suitable resolution.
9. Intellectual Property
All content, including images, text, logos, and designs, featured on our website and Instagram shop is the property of AQIDAT and is protected by copyright and trademark laws. You may not use or reproduce any content without our prior written consent.
10. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website, Instagram shop, or products. Our total liability to you shall not exceed the total purchase amount of the product(s) in question.
11. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.
12. Governing Law
These terms and conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in India.
Contact Us
For any questions regarding these terms and conditions, please contact us at thechinarhandworks@gmail.com or whatsapp us on +919797547152.